Front Desk Associate

PHYSICIANS GROUP SERVICES, PA • Nahunta, GA

5d • Onsite

About The Position

Coastal Health is seeking a friendly, dependable, and organized Front Desk Receptionist to join its Primary Care team in Nahunta, Georgia. The role supports a welcoming patient experience by providing customer service and front office administrative assistance in a healthcare setting. The position involves interacting with patients, visitors, clinical staff, and providers while maintaining patient confidentiality and following HIPAA guidelines.

Requirements

• Minimum 1–3 years of experience in the medical field preferred.
• Strong customer service and communication skills.
• Excellent organizational and multitasking abilities.
• Comfortable answering phones and working in a fast-paced environment.
• Basic computer skills and attention to detail.
• Ability to work independently and as part of a team.
• Skills in flexibility, telephone handling, time management, scheduling, word processing, professionalism, and quality focus.
• Team-driven attitude.
• Reliable transportation.

Nice To Haves

• Previous medical office or healthcare front desk experience is preferred.
• Athenahealth experience is a plus.

Responsibilities

• Greet patients and visitors in a professional and friendly manner.
• Check patients in and out for appointments.
• Schedule appointments and assist with patient scheduling needs.
• Verify patient demographics and insurance information.
• Collect copayments and outstanding balances.
• Answer incoming phone calls and direct calls appropriately.
• Maintain accurate patient records and documentation.
• Assist with general front office administrative duties.
• Communicate effectively with clinical staff and providers.
• Maintain patient confidentiality and follow HIPAA guidelines.

Benefits

• Competitive pay based on experience.
• Comprehensive benefits package.
• 401(k) retirement plan.
• Paid time off.
• Seven paid major holidays.
• Opportunity to grow with an established healthcare organization.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed