Front Desk Associates
True North Hotel Group Inc•Hays, KS
•Onsite
About The Position
True North Hotel Group is seeking a Front Desk Associate to join its team at the TownePlace Suites in Hays, Kansas. The associate welcomes and assists hotel guests, handles check-ins and reservations, responds to questions, addresses guest concerns, and performs clerical duties.
Requirements
- High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience is preferred.
- Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
Nice To Haves
- Experience in hospitality.
Responsibilities
- Greet guests and check them into the hotel, issue room keys, and direct guests to rooms and other areas.
- Respond to guest questions in person or over the phone.
- Fulfill guests’ needs to help ensure an enjoyable stay, including assisting with dining, entertainment, and transportation reservations as needed.
- Resolve guest problems and complaints.
- Perform clerical duties, including answering calls, taking messages, entering reservations, filing, photocopying, faxing, and mailing.
Benefits
- Awesome benefits
- Family culture
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
