Front Desk Associates - Pacific Palisades

Equinox • Los Angeles, CA

1h

About The Position

Equinox is seeking energetic, creative, and enthusiastic Front Desk Associates to join its team. The role supports members and guests by providing a professional, welcoming experience and high-level customer service in a growing, dynamic organization. Associates may assist other departments with related tasks, and must be able to work opening, closing, and mid-day shifts.

Requirements

• Be reliable, professional, computer literate, energetic, and friendly.
• Be friendly, vibrant, and outgoing.
• Communicate effectively in person, via email, and via phone.
• Be able to work opening, closing, and mid-day shifts.
• Have the legal right to work in the United States.
• Be able to perform the essential physical aspects of the position, including standing for long periods, sitting, constantly walking, squatting, stooping, reaching, and bending above and below shoulder height.
• Be able to push, pull, and lift up to 50 pounds at a time.

Nice To Haves

• Interest in health, fitness, and/or sports.

Responsibilities

• Professionally greet members and guests.
• Scan membership IDs as members enter.
• Answer phones professionally.
• Respond to member questions, concerns, and discrepancies.
• Update member accounts when needed.
• Maintain an orderly and clean work area.
• Tour members.
• Provide the highest level of customer service to members, prospective members, and guests.
• Aid other departments with related tasks.

Benefits

• Competitive salary and benefits.
• Industry-leading commission opportunities for club employees.
• Complimentary club membership.
• Perks and incentives with products and services, including Personal Training, Pilates, Spa, and Shop.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed