Front Desk Manager on Duty, Pacific Palisades - New Club Opening

Equinox•Los Angeles, CA
•$19 - $19•Onsite

About The Position

Equinox is seeking a Front Desk Manager on Duty for its Pacific Palisades location. This role provides customer service to members, prospective members, and guests while helping lead the front desk team and support the Front Desk Manager with hiring, training, and staff supervision. The position also handles front desk operations, including greeting guests, scanning membership IDs, answering phones, updating member accounts, and maintaining an orderly lobby. Availability to work opening shifts is required.

Requirements

  • Previous experience in customer service.
  • Reliable, professional, computer literate, energetic, and friendly.
  • Interest in health, fitness, and/or sports.
  • Must have a legal right to work in the United States.

Responsibilities

  • Provide the highest level of customer service to members, prospective members, and guests.
  • Coach and lead a team.
  • Assist the Front Desk Manager with hiring, training, and supervising staff.
  • Professionally greet members and guests.
  • Scan membership IDs.
  • Answer phones.
  • Update members’ accounts.
  • Maintain an orderly lobby area.
  • Be available to work opening shifts.

Benefits

  • Competitive salary and benefits.
  • Industry-leading commission opportunities for club employees.
  • Complimentary Club membership.
  • Perks and incentives on products and services including Personal Training, Pilates, Spa, and Shop.
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