General Manager- New Club Opening
About The Position
Life Time is a Healthy Way of Life brand operating more than 110 fitness centers in the United States and Canada. The General Manager in Training is a high-profile leadership role that partners with the club’s General Manager or Senior General Manager to support the club’s direction, coordination, operations, and success. The position helps ensure financial goals are met while leading customer service, team member relations, sales, in-center business performance, and member participation. The role includes completing Life Time’s General Manager Certification and required training, along with on-the-job training from the club’s General Manager and Area Director. The General Manager in Training supports a team of 150–300 team members, provides ongoing leadership and development, holds Department Managers accountable to Life Time Way expectations, and serves as a club ambassador focused on member experience.
Requirements
- High school graduate or equivalent.
- At least 3 years of experience in the fitness, hospitality, or retail industry.
- At least 2 years of management experience.
- Understanding of computer software such as Microsoft Excel and Word.
- Excellent interviewing techniques.
- Ability to sit, stand, walk, reach, climb, and raise up to 50 pounds.
- CPR and AED certified.
Nice To Haves
- Bachelor's degree in Business or a related field.
Responsibilities
- Attend required General Manager Certification trainings and present on the business plan.
- Perform daily walk-through inspections to ensure all areas of the club are clean, neat, organized, and like new.
- Study Net Satisfaction Scores to support the best possible member experience.
- Monitor budgets and forecast departmental revenue and expenses monthly, quarterly, and annually.
- Monitor departmental supplies, payroll, cost of goods, and expenses monthly, quarterly, and annually.
- Mentor Department Managers through training, development, performance assessment, and feedback.
- Co-facilitate Weekly Department Manager Meetings.
- Participate in quarterly club assessments with the General Manager and Area Director.
- Authorize new hires, promotions, employee status changes, and terminations in partnership with Department Managers.
- Guide and execute the monthly Manager on Duty program.
- Provide daily support, leadership, motivation, and development to a team of 150–300 team members.
- Hold Department Managers accountable to The Life Time Way expectations.
Benefits
- Fully subsidized membership.
- Discounts on Life Time products and services.
- 401(k) retirement savings plan with company discretionary match for team members age 21 and older.
- Training and professional development.
- Paid sick leave where required by law.
- Medical, dental, vision, and prescription drug coverage for eligible full-time team members.
- Short-term and long-term disability insurance for eligible full-time team members.
- Life insurance for eligible full-time team members.
- Pre-tax flexible spending and dependent care plans for eligible full-time team members.
- Parental leave and adoption assistance for eligible full-time team members.
- Paid time off, including 5 to 20 vacation days per calendar year based on tenure, and paid sick leave for eligible full-time team members.
- Deferred compensation plan for eligible full-time team members who meet the required income threshold.
- Performance-based bonuses and commission pay.
- Class pay.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
