Restaurant General Manager - New Opening
About The Position
We’re looking for a General Manager to help build and lead a new flagship Italian restaurant inside the landmark Domino Sugar Factory. Rooted in Italian traditions, the restaurant will pair wood-fired cooking and precise technique with a highly seasonal menu, sourcing ingredients directly from local NYC producers and specialty Italian suppliers. Shared plates and a lively neighborhood atmosphere will define the experience. The General Manager will shape the team and culture from the start, lead daily operations, drive financial performance, and set a high standard for service and warm, thoughtful hospitality. The role includes leadership of the front-of-house team, responsibility for guest experience and operational systems, financial performance and cost controls, and stewardship of the restaurant’s brand and programming.
Requirements
- 3–5 years of progressive operational leadership in high-end food and beverage and restaurant operations.
- Exceptional leadership skills and a track record of building and retaining high-performing teams.
- Strong financial acumen.
- Confident, clear communication across all levels, from ownership to front-of-house staff.
- Deep knowledge of NYC compliance requirements covering liquor licensing, food safety, and health and safety regulations.
- A genuine passion for hyper-seasonal Italian cuisine, artisanal craft, and elevated hospitality.
Responsibilities
- Lead service and ensure the team delivers warm, polished, and intuitive hospitality.
- Address guest concerns professionally and with care, turning challenges into positive impressions.
- Monitor guest feedback, reviews, and service trends; use insights to coach the team and improve execution.
- Partner with the beverage manager on bar operations, including inventory, ordering, cost tracking, and vendor relationships.
- Assist with cocktail execution, product quality, and service timing.
- Maintain back-of-house systems, including POS, inventory tracking, and scheduling tools.
- Ensure compliance with health, safety, and labor standards across operations.
- Own P&L performance, labor planning, and cost controls, including collaboration on annual budget inputs.
- Assist with monthly reporting and financial tracking, and identify operational deficiencies.
- Contribute to strategies that increase revenue and guest spend.
- Lead a high-performing front-of-house team, including leaders, bartenders, floor staff, and support staff.
- Conduct hiring, onboarding, and regular training to uphold service standards.
- Guide pre-shift meetings and provide ongoing performance coaching grounded in accountability and care.
- Foster a culture of hospitality, professionalism, and pride.
- Maintain the brand’s tone and aesthetic across service style, uniforms, ambiance, and the guest experience.
- Support creative and marketing efforts as needed to reinforce brand positioning or accommodate press inquiries.
Benefits
- Health insurance, 100% employer covered.
- 401(k) with a 4% match.
- Flexible paid time off.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
