About The Position

Equinox is seeking a Front Desk Manager on Duty for its Woodbury club in Long Island, New York. This role provides customer service to members, prospective members, and guests while helping lead the front desk team and support the Front Desk Manager with hiring, training, and supervision. The position also handles front desk operations, including greeting guests, scanning membership IDs, answering phones, updating member accounts, and maintaining an orderly lobby. Flexible availability, including opening shifts and weekends, is required. Pay is $18.00 per hour.

Requirements

  • Previous experience in customer service.
  • Reliable, professional, computer literate, energetic, and friendly.
  • Interested in health, fitness, and/or sports.
  • Availability to work flexible hours, including opening shifts and weekends.
  • Must have a legal right to work in the United States.

Responsibilities

  • Provide the highest level of customer service to members, prospective members, and guests.
  • Coach and lead a team.
  • Assist the Front Desk Manager with hiring, training, and supervising staff.
  • Professionally greet members and guests.
  • Scan membership IDs.
  • Answer phones.
  • Update members’ accounts.
  • Maintain an orderly lobby area.

Benefits

  • Complimentary club membership.
  • Perks and incentives with Equinox products and services, including Personal Training, Pilates, Spa, and Shop.
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