Manager on Duty

Piggly Wiggly (Fox Bros. Piggly Wiggly)•Jackson, WI

About The Position

Fox Bros. Piggly Wiggly is a 100% employee-owned grocery chain with 10 locations in Southeastern Wisconsin and has been awarded “Top Workplace” by the Milwaukee Journal Sentinel for several years in a row. Reporting directly to the Store Director and Assistant Store Manager, the Manager on Duty coordinates day-to-day store operations during an assigned shift. The role monitors store operations, appearance, and staffing; serves as the first point of contact for general operational or supervisory concerns and emergencies; and addresses customer needs, wants, and complaints requiring special attention or action. The position promotes positive customer, community, and employee relations, as well as team cooperation.

Requirements

  • Previous experience in a lead role within a retail or grocery environment.
  • Ability to perform department operations, practices, and procedures in a retail or grocery environment.
  • Self-directed and results-oriented, with the ability to project a positive business image and lead by example.
  • Good attention to detail and follow-through skills.
  • Good customer relations skills.
  • Ability to work efficiently with weights, measures, scales, and tallying unit product retail prices.
  • Ability to make basic computer entries required for the position.
  • Ability to operate department equipment safely and efficiently; must be at least 18 years old to operate certain equipment.
  • Ability to work flexible shift schedules, overtime, and weekends.
  • Ability to meet the physical requirements outlined in the job description.

Responsibilities

  • Coordinate day-to-day store operations during the assigned shift.
  • Monitor store operations, appearance, and staffing.
  • Act as the first point of contact for general operational or supervisory concerns and emergencies.
  • Address customer needs, wants, and complaints that require special attention or action.
  • Promote and maintain positive customer, community, and employee relations.
  • Promote team cooperation.
  • Meet department productivity, policy, standard operating procedure, quality, and safety requirements.
  • Operate department equipment safely and efficiently.
  • Perform basic computer entries required for the position.
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