Front Desk Associates, Flatiron

Equinox • New York, NY

11h

About The Position

Equinox is seeking energetic, creative, and enthusiastic Front Desk Associates to contribute to a growing, dynamic luxury health and wellness organization. The role provides front-desk hospitality and customer service to members, prospective members, and guests, and supports the smooth operation of the club. Associates may assist other departments with related tasks as needed and must be able to work opening, closing, and midday shifts.

Requirements

• Reliable, professional, energetic, and friendly.
• Computer literate.
• Friendly, vibrant, and outgoing.
• Able to communicate effectively in person, by email, and by phone.
• Able to work opening, closing, and midday shifts.
• Able to perform the essential physical aspects of the position, including prolonged standing, sitting, constant walking, squatting, stooping, reaching, and bending above and below shoulder height.
• Able to push, pull, and lift up to 50 pounds at a time.
• Must have the legal right to work in the United States.

Nice To Haves

• Interest in health, fitness, and/or sports is preferred.

Responsibilities

• Professionally greet members and guests.
• Scan membership IDs as members enter.
• Answer phones professionally.
• Respond to member questions, concerns, and discrepancies.
• Update member accounts when needed.
• Maintain an orderly and clean work area.
• Tour members.
• Provide the highest level of customer service to members, prospective members, and guests.
• Assist other departments with related tasks.

Benefits

• Competitive salary and benefits.
• Industry-leading commission opportunities for club employees.
• Complimentary club membership.
• Perks and incentives on products and services, including Personal Training, Pilates, Spa, and Shop.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed