Front Desk Associate - As Needed

Erickson Senior Living • Warminster, PA

6d • Onsite

About The Position

Ann’s Choice by Erickson Senior Living is seeking a Front Desk Associate to serve as the first point of contact for residents, family members, and candidates and help create a warm, welcoming environment. After training, the associate will be notified of open shifts in the community to pick up. Shifts may be during the day or evening; overnight shifts are not available. Compensation is $18 per hour.

Ann’s Choice is a 103-acre continuing care retirement community in Bucks County, Pennsylvania, and is part of Erickson Senior Living’s network of communities. The organization describes its mission as supporting a vibrant lifestyle, financial stability, and focused health and well-being services for residents and team members. It emphasizes flexibility, work-life balance, learning and growth, and an inclusive workplace.

Requirements

• Receptionist experience is required.
• Excellent verbal skills.
• Ability to multitask.

Responsibilities

• Greet and direct residents, visitors, and staff, and handle questions and concerns efficiently.
• Receive emergency calls from residents and staff and dispatch appropriate personnel; page on-call physicians when needed in an accurate and calm manner.
• Monitor emergency pull cords for Independent Living residents.
• Track the status of residents involved in an incident, such as whether they were transported to a hospital.
• Maintain the resident list alphabetically and by apartment.
• Help maintain accurate census information, including hospitalizations and deaths, and keep an accurate list of residents who are away and returning.
• Log resident packages and notify residents when packages are ready for pickup.
• Ensure mail is dispatched through the U.S. Mail at the end of each day, and sort and distribute inter-office mail.

Benefits

• Medical, dental, and vision packages.
• Annual reimbursement for qualified wellness expenses, personal health coaching, and telemedicine options.
• PTO plans and company-paid volunteer hours for eligible team members, in accordance with applicable state law.
• 401(k) for team members age 18 and over, with a company 3% match.
• On-site medical centers offering wellness visits and sick care for team members over age 18.
• 30% discount on food and drinks at on-site dining venues, plus discounted healthy-choice meal options.
• Growth opportunities as the company opens new communities and expands existing ones.
• Education assistance, certification reimbursement, and access to an online learning library with over 6,000 courses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed