Front Desk Assistant
About The Position
AFC Urgent Care - Beaverton is seeking a Medical Front Desk Receptionist to welcome patients and help create a smooth, positive clinic experience. The role is suited to an organized, people-oriented person who puts patients first, stays calm under pressure, and can manage multiple tasks in a fast-paced setting. The position is full-time, approximately 36–40 hours per week, with set shifts and one on-call shift per month. The posting identifies a position filling the back half of the week but lists a schedule labeled “FRONT HALF”: Sunday 9 a.m.–6 p.m., Monday and Tuesday 8 a.m.–7 p.m., and Wednesday 8 a.m.–2 p.m. The workplace describes itself as a supportive, collaborative, fast-moving team. The role is based at AFC Urgent Care - Beaverton in Beaverton, Oregon. Offers are contingent on successful background checks and drug screenings, including THC screening; the workplace has an alcohol- and drug-free policy.
Requirements
- At least 1 year of people-facing customer service experience is required.
- Solid computer skills and comfort learning new systems.
- Must be friendly, driven, detail-oriented, and patient-focused.
- Must remain calm under pressure, thrive in a fast-paced setting, and be willing to take on multiple kinds of tasks.
Nice To Haves
- At least 1 year of experience with medical administrative duties is preferred.
- Knowledge of medical terminology is a plus.
Responsibilities
- Welcome patients warmly and set a positive tone for their visit.
- Guide patients through check-in, ensuring forms are completed and entered accurately into the EMR system.
- Verify insurance information and explain coverage and any payment due at the time of service.
- Complete checkout, organize and scan medical records, and provide patients with necessary documentation.
- Answer incoming phone calls, respond to questions, and route calls to the appropriate team member.
- Monitor and handle emails and faxes promptly and accurately.
- Manage cash drawer setup and end-of-day closeout.
- Maintain a clean, calm, and ready front desk and lobby, including disinfecting between patients.
- Support the clinic team and perform other tasks as assigned by the Clinic Manager.
Benefits
- Monthly team performance bonuses.
- Medical Assistant Apprenticeship Program paid for by the employer.
- Free healthcare for the employee and family through AFC.
- 401(k) with a 3% employer match after 1 year.
- 3 weeks of paid time off.
- On-the-job growth and training opportunities.
- Supportive, collaborative workplace culture.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
