Front Desk Assistant - Irving Clinic

PARKER UNIVERSITY • Irving, TX

5d • Onsite

About The Position

Parker University is seeking a full-time Front Desk Assistant to professionally serve clinic patients and interns at its Irving Clinic in Irving, Texas. The role follows detailed procedures in the Clinic Office Procedure Manual and includes patient registration and checkout, patient file management, clinic reception, and handling equipment and supplies. The schedule is Monday through Wednesday, 8:30 a.m.–6:30 p.m.; Thursday, 12:00 p.m.–6:30 p.m.; and Saturday, 7:30 a.m.–12:30 p.m. The position requires maintaining strict confidentiality in accordance with HIPAA guidelines. Fraternization with students and interns is strictly prohibited.

Requirements

• High school diploma or equivalent.
• At least six months of general office or customer service experience.
• Good English grammar, spelling, and punctuation skills.
• Good verbal and written communication skills.
• Proven outstanding job attendance.
• Visual acuity to use a keyboard and view a computer terminal.
• Good hand-eye coordination and arm, hand, and finger dexterity, including the ability to grasp.
• Ability to perform ordinary ambulatory activities sufficient to visit other locations, or to stand and walk.
• Ability to occasionally lift, carry, or move light-to-medium items weighing up to 25 pounds and exert up to 25 pounds of force.
• Ability to reach and place items on shelving 66 inches high.

Nice To Haves

• Bilingual ability is highly preferred.

Responsibilities

• Register arriving patients according to the Clinic Office Procedure Manual.
• Check out departing patients according to the Clinic Office Procedure Manual.
• Manage patient files according to the Clinic Office Procedure Manual.
• Check out and check in physical therapy equipment and supplies according to the Clinic Office Procedure Manual.
• Perform clinic receptionist duties according to the Clinic Office Procedure Manual.
• Maintain inventory of new patient files, patient file forms, and office supplies.
• Copy patient files and prepare shift deposits.
• Obtain and sort mail.
• Verify insurance.
• Answer phones using appropriate scripts.
• Enter patient transfer card data.
• Launder gowns and towels.
• Maintain an orderly work area.
• Complete other assignments requested by the Clinic Operations Manager.
• Maintain strict confidentiality regarding information learned through the department and follow HIPAA guidelines.
• Refrain from fraternization with students and interns.

Benefits

• Competitive salaries
• Generous benefits
• Opportunity to engage with the campus community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED