Front Desk Assistant
About The Position
Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond for over 50 years. They are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Their programs serve individuals at every age and developmental level, from the very young through daycare programs to mature adults through older adult centers. Their extensive array of community-based services are fully integrated, bilingual and culturally competent.
Requirements
- 2-3 years’ previous relevant experience in an office setting, Healthcare Industry preferred.
- High School diploma or GED required.
- Demonstrated knowledge of medical billing principles and practices.
- Proficient in Microsoft Office with strong typing and computer skills.
- Experience working in a fast-paced administrative atmosphere.
- Bilingual and literate in English/Spanish highly preferred.
- Knowledge of medical terminology preferred.
Nice To Haves
- Associates Degree preferred.
Responsibilities
- Greeting all patients as they come and exit services.
- Verifying and selecting the correct insurance company for all patients.
- Using PTAR to verify patient’s eligibility for a metro card.
- Working in partnership with clinicians and providers to schedule all appointments.
- Working in partnership with the billers and coders to make sure proper authorization for services is secured.
- Working in partnership with the billing department to alert them of any patient who requires MA, Marketplace application.
- Alerting supervisor of any patients with inactive insurance at time of discovery.
- Working in partnership with all providers in rescheduling no shows.
- Pulling all case records for the providers the day before.
- Assisting with loading encounters if needed.
- Maintaining accurate records of billing claim submission.
- Ensuring the accuracy of daily census reporting.
- Assisting in clerical duties if needed.
- Updating patient’s demographic at time of service.
- Submitting daily checklist.
- Engaging in self-audits.
- Assisting in third party billing as needed.
- Performing other duties and responsibilities assigned by the director.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Generous paid time off
- Vacation days
- Paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
