Front Desk Agent

United Dental Partners • Chicago, IL

1d • $18 - $20

About The Position

United Dental Partners is seeking a full-time Front Desk Agent to serve as the first point of contact for patients at a dental office. The role involves greeting patients, verifying insurance and personal information, answering questions, and directing patients until they meet with a Dental Assistant. The Front Desk Agent also performs general administrative tasks that support the efficient operation of the office. Previous dental experience is required. The schedule is Monday through Saturday, with one day off.

Requirements

• Previous administrative work in a dental office is required.
• Positive attitude and enthusiasm for the workday.
• Excellent customer service skills and an outgoing, people-friendly personality.
• Excellent communication skills with staff and patients.
• Desire to learn new skills and expand potential.
• Availability for a Monday–Saturday schedule, with one day off.

Responsibilities

• Greet patients and check guests in according to established office protocols; verify and update patient information.
• Move patients through appointments as scheduled and schedule appointments to help ensure patients are attended to on time.
• Collect payments at the time of treatment and inform patients about financial treatment plan options.
• Manage inbound and outbound calls in a timely manner.
• Perform general administrative tasks associated with the efficient running of the office.
• Answer patient questions and direct patients until they are met by a Dental Assistant.

Benefits

• Full medical insurance through BCBS; the employer pays an average of 66% of the premium.
• Dental and vision coverage.
• Short-term and long-term disability coverage.
• Life insurance.
• 401(k) with matching.
• Flexible Spending Account.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed