Front Desk Concierge (Part - Time / Weekend)

Stratton Amenities•Allen, TX

3d•$14 - $15

About The Position

Stratton Amenities, a hospitality services company providing luxury, hotel-style front desk and concierge services for upscale apartment and condominium communities, is seeking a part-time weekend Front Desk Agent to support high-end residential properties in the Dallas area. The role is suited to a polished, service-driven professional who takes pride in creating a welcoming environment and delivering consistent, high-quality service to residents and guests. The Front Desk Agent contributes to first impressions, daily operations, and resident satisfaction. Weekend and holiday availability is required.

Requirements

At least two years of experience in hospitality, concierge, front desk, customer service, or luxury retail.
Strong verbal and written communication skills.
Excellent interpersonal and guest service abilities.
Ability to remain composed and make sound decisions in a fast-paced environment.
Organized, dependable, and detail-oriented.
Professional appearance and grooming standards.
Ability to work independently while contributing to a team environment.
Availability to work weekends and holidays.

Nice To Haves

Experience in luxury residential, hotel, or high-end customer service environments.
Proven ability to deliver consistent, elevated service.

Responsibilities

Greet residents, guests, and visitors professionally and courteously.
Maintain front desk operations and a polished lobby presence.
Provide exceptional customer service and respond promptly to resident requests.
Answer phones, take accurate messages, and communicate effectively.
Log, track, and distribute resident packages accurately.
Monitor lobby activity and surveillance systems to support property safety.
Conduct routine property walks to ensure cleanliness and presentation standards.
Interact professionally with vendors, contractors, and delivery personnel.
Complete reports and perform other duties as assigned.