Concierge / Front Desk Associate (Part-Time)
About The Position
The Concierge / Front Desk Associate handles resident and guest requests and helps create a welcoming, comfortable, and reliable environment in a residential condominium building. The role includes maintaining the safety and immaculate image of a luxury property and providing gracious, accommodating customer service to people living, working, and visiting there. Associates are expected to become familiar with the building and help ensure maintenance, janitorial matters, and package deliveries are handled appropriately. This part-time position is in Essex County, New Jersey, and requires weekend availability. APC offers training and development, and exceptional candidates may have opportunities to grow into manager, supervisor, or lead roles.
Requirements
- High school diploma.
- Basic computer literacy and ability to use equipment such as handheld radios, telephones, and computers.
- Excellent written and verbal communication skills in English.
- Ability to multitask and good time-management skills.
- Confident, polite, friendly, and self-assured attitude.
- Well-groomed, professional appearance.
- Ability to stand or sit for the duration of the assigned shift and lift, push, and pull at least 30 pounds.
- Adherence to APC location site Standard Operating Procedures (SOP).
- Weekend availability.
Nice To Haves
- One year of office or administrative experience.
- One year of high-end residential or hotel experience in a role such as Bellman, Porter, Doorman, Greeter, Server, or Hostess.
- Knowledge of Carson and/or BuildingLink software.
Responsibilities
- Interact pleasantly and professionally with residents, guests, building vendors, and building management.
- Track package deliveries, daily activities, and amenity reservations using building software.
- Inform residents of incoming visitors and direct visitors.
- Review access-control cameras to help ensure resident safety.
- Handle administrative requests on behalf of Property Managers.
- Independently navigate and troubleshoot situations that arise, including maintenance issues.
- Help ensure maintenance, janitorial matters, and package deliveries are handled appropriately.
- Maintain the building's safety and immaculate image and provide a welcoming customer service experience.
Benefits
- Paid time off
- Medical and vision benefits
- Referral bonuses
- Retirement plan
- Mentorship program
- Learning and leadership opportunities
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
