Front Desk Concierge (Part - Time / Weekend)
About The Position
Stratton Amenities is seeking a part-time Weekend Front Desk Agent to support upscale apartment and condominium communities in the Dallas area. The company provides luxury, hotel-style front desk and concierge services. The Front Desk Agent helps create a welcoming environment and contributes to daily operations and resident satisfaction by providing consistent, high-quality service to residents and guests. Weekend and holiday availability is required. The role involves maintaining a polished lobby and front desk presence, responding to resident requests, handling communications and packages, supporting property safety, and interacting professionally with visitors and service personnel. Candidates should have at least two years of relevant experience, strong communication and guest-service skills, and the ability to stay composed in a fast-paced environment.
Requirements
- At least two years of experience in hospitality, concierge, front desk, customer service, or luxury retail.
- Strong verbal and written communication skills.
- Excellent interpersonal and guest-service abilities.
- Ability to remain composed and make sound decisions in a fast-paced environment.
- Organized, dependable, and detail-oriented.
- Professional appearance and grooming standards.
- Ability to work independently while contributing to a team environment.
- Availability to work weekends and holidays.
Nice To Haves
- Experience in luxury residential, hotel, or high-end customer service environments.
- A proven ability to deliver consistent, elevated service.
Responsibilities
- Greet residents, guests, and visitors professionally and courteously.
- Maintain front desk operations and a polished lobby presence.
- Provide customer service and respond promptly to resident requests.
- Answer phones, take accurate messages, and communicate effectively.
- Log, track, and distribute resident packages accurately.
- Monitor lobby activity and surveillance systems to support property safety.
- Conduct routine property walks to ensure cleanliness and presentation standards.
- Interact professionally with vendors, contractors, and delivery personnel.
- Complete reports and perform other duties as assigned.
Benefits
- Consistent weekend scheduling.
- Supportive management and a hospitality-focused culture.
- Opportunity for growth within a professional service organization.
- Work in luxury residential environments.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
