Front Desk Agent
United Dental Partners•Berwyn, IL
•$18 - $20
About The Position
United Dental Partners is seeking a part-time Front Desk Agent to serve as the first point of contact for patients at a dental office. The role involves greeting patients, verifying insurance and personal information, answering questions, and directing patients until they are met by a Dental Assistant. The Front Desk Agent also performs general administrative tasks that support the efficient operation of the office. Previous dental experience is required.
Requirements
- Previous administrative work in a dental office is required.
- Positive attitude and enthusiasm for the workday.
- Excellent customer service skills and an outgoing, people-friendly personality.
- Excellent communication skills with staff and patients.
- Desire to learn new skills and expand potential.
Responsibilities
- Greet patients and check guests in according to established office protocols; verify and update patient information.
- Move patients through appointments as scheduled and schedule appointments, ensuring patients are attended to on time.
- Collect payments from patients at the time of treatment and inform patients of financial treatment plan options.
- Manage inbound and outbound calls in a timely manner.
Benefits
- PTO and sick time accrual.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
