Front Desk Agent - Part Time $20 - 21hr

S3 Hotel Group•Irvine, CA

18d•$20 - $21

About The Position

Hyatt House Irvine is seeking a friendly, professional, and service-oriented Front Desk Agent to welcome guests and support smooth hotel operations. The role handles guest arrivals and departures, reservations, inquiries, and service requests while delivering outstanding customer service and maintaining Hyatt brand standards. This position pays $20–$21 per hour, paid biweekly. The schedule is listed as full-time, with open availability preferred. Morning, evening, weekend, and holiday shifts may be required as business needs require. Candidates should submit a resume. Hyatt House Irvine is an Equal Opportunity Employer and values diversity in the workplace.

Requirements

Excellent customer service and communication skills.
Ability to work in a fast-paced environment while maintaining professionalism.
Strong attention to detail and organizational skills.
Flexible schedule, including weekends and holidays.
High school diploma or equivalent required.
Must be authorized to work in the United States.

Nice To Haves

Previous hotel front desk experience preferred.
Experience with Hyatt systems and Opera/PEP is a plus.
Open availability preferred.

Responsibilities

Greet guests in a warm, friendly, and professional manner.
Process guest check-ins and check-outs accurately and efficiently.
Handle reservations, room assignments, and payment transactions.
Respond promptly to guest requests, concerns, and service recovery opportunities.
Answer telephone calls and provide information about hotel services and local attractions.
Maintain accurate guest records and documentation.
Coordinate with housekeeping, maintenance, and other departments to ensure guest satisfaction.
Follow cash handling, safety, and security procedures.
Assist with additional front office duties as assigned.