Front Desk Administrator for a Dental Practice

Berges Family Dentistry • Absecon, NJ

2d

About The Position

A small, privately owned dental practice is seeking an experienced, friendly, and motivated Front Desk Administrator to join its close-knit team of one doctor and two hygienists. The practice is preparing for the retirement of a longtime employee and offers an opportunity to learn from an experienced team while taking over an established position. The ideal candidate is personable, organized, dependable, and confident handling the administrative and financial responsibilities of a busy dental front office. This role contributes to a positive patient experience and helps keep the office running smoothly. The office is completely digital and uses Dentrix practice management software and the Weave phone system. The practice is seeking someone who values relationships with patients and coworkers, appreciates the personal feel of a small private practice, and hopes to become a stable, long-term member of the team. Applicants should submit a resume and a brief introduction describing themselves and their dental office experience.

Requirements

• Previous dental front office experience is strongly preferred.
• Working knowledge of dental insurance, claims processing, and insurance billing.
• Excellent communication and interpersonal skills.
• Strong attention to detail, organization, and follow-through.
• Ability to multitask while maintaining a friendly and professional demeanor.
• Positive attitude, team-oriented mindset, and willingness to learn.
• Comfort working in a completely digital dental office.

Nice To Haves

• Experience with payment posting and account management in Dentrix is highly preferred.
• Familiarity with Weave phone systems is a plus.

Responsibilities

• Greet patients warmly and provide exceptional customer service.
• Manage patient scheduling, appointments, and confirmations.
• Answer incoming calls and communicate with patients through the Weave phone system.
• Verify dental insurance benefits and assist with insurance-related questions.
• Prepare, submit, and follow up on dental insurance claims.
• Accurately post insurance and patient payments in Dentrix.
• Review accounts, reconcile insurance payments, and assist with patient billing.
• Maintain accurate digital patient records and front office documentation.
• Coordinate daily schedules and communicate effectively with the clinical team.
• Help maintain an organized, efficient, and welcoming office environment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed