Front Desk/Administrative Coordinator

Wallside Windows • Taylor, MI

6d

About The Position

Combines front office customer service with permit processing and administrative support. Answers inbound calls promptly, courteously, and professionally while maintaining high service standards, and provides administrative support for overall business operations. The position is largely sedentary and involves extensive phone and computer work. Scheduled hours are Monday–Thursday, 8:00 a.m.–4:00 p.m.; Friday, 8:00 a.m.–2:00 p.m.; and Saturday, 8:00 a.m.–10:00 a.m. on a rotating schedule.

Requirements

• High school diploma.
• Excellent communication and interpersonal skills to communicate professionally and effectively with customers, sales professionals, and team members.
• Detail-oriented, with the ability to multitask and prioritize in a fast-paced, high-volume environment while maintaining accurate and timely data entry.
• Exceptional follow-through and organizational abilities.
• Ability to work independently or as part of a team.
• Strong computer proficiency.

Nice To Haves

• At least one year of experience interacting with customers, such as in retail, restaurant, or service work.

Responsibilities

• Answer inbound calls, assist callers, or direct them to the appropriate department or individual.
• Greet customers and visitors.
• Prepare and mail customer correspondence.
• Coordinate with municipalities to process, submit, and track permits.
• Coordinate project inspections with customers and building departments.
• Perform filing, faxing, copying, and other administrative tasks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED