Front Desk Administrative Assistant

Family Service League•Bay Shore, NY

2d•Onsite

About The Position

Family Service League is seeking a full-time Front Desk Administrative Assistant in Bay Shore, NY. The role handles general administrative and clerical functions and interacts with clients by phone and in person to help them navigate clinic services, schedule appointments, and complete related paperwork. The position maintains an onsite presence as the first point of contact for clients and visitors and supports clinic operations through scheduling, record keeping, payment processing, insurance verification, and other administrative duties. The schedule is Monday through Friday, 9:00 a.m. to 5:00 p.m. The position requires sitting for long periods, and some light lifting may be required.

Requirements

High school diploma or equivalent.
At least two years of related experience in an office setting.
Ability to multitask, demonstrate excellent customer service, and work as part of a team.
Strong verbal and written communication skills.
Proficient computer skills, including Microsoft Office.
Ability to work a flexible schedule for office coverage.

Nice To Haves

Bilingual in Spanish.

Responsibilities

Perform general clerical functions, including answering phones, scheduling and loading appointments, scanning, and interacting with clients and referral sources.
Maintain an onsite presence as the first point of contact for clients and visitors.
Greet and sign in patients.
Perform electronic data entry and record keeping.
Schedule client appointments and take payments.
Make appointment reminder calls.
Help establish and maintain a positive and productive work environment.
Enter data into the OASAS system.
Provide insurance verification and authorization.
Run I-STOPS.
Conduct bank deposits.
Perform other duties as assigned.