Front Desk Administrative Assistant

Fort Worth Country Day•Fort Worth, TX

19h

About The Position

The Front Desk Administrative Assistant serves as the School’s receptionist and the public’s first point of connection with Fort Worth Country Day. Reporting to the Director of Advancement, this role supports the Advancement Department and helps create a positive, welcoming environment for visitors, callers, faculty, staff, parents, and other School constituents. It is a full-time, year-round, non-exempt position. During the academic year, anticipated hours are 8 a.m. to 4:30 p.m., with occasional after-hours events; hours differ during school breaks, holidays, and summer. The role requires professional office-management and interpersonal communication skills, discretion, attention to detail, multitasking, problem-solving, and the ability to learn new software. The position involves frequent interruptions, maintaining emotional control under stress, repetitive hand motions, prolonged computer use and sitting, light lifting, and intermittent physical activity including bending and reaching. Fort Worth Country Day is a coeducational junior kindergarten through grade 12 college-preparatory day school with nearly 1,100 students and 250 faculty and staff. The School emphasizes inclusivity, community, professional collaboration, and ongoing professional development. All employees are expected to model the School’s core values and mission and to contribute positively to its community.

Requirements

At least 3 years of experience as a front desk receptionist.
Telephone system experience.
Excellent verbal and written communication skills.
Proficiency in Microsoft Word, G Suite, and Excel.
Ability to use discretion and maintain confidentiality.
Attention to detail, problem-solving ability, and demonstrated multitasking skills.
Ability to learn new software.
Ability to foster partnerships among faculty, staff, and parents and create a positive, welcoming environment.
Ability to work with frequent interruptions and maintain emotional control under stress.
Ability to perform repetitive hand motions, use a computer for prolonged periods, sit for prolonged periods, lift lightly, and engage in intermittent physical activity including bending and reaching.
Model the School’s values of Respect, Responsibility, Kindness, Courage, Integrity, and Scholarship; demonstrate community spirit, flexibility, a positive attitude, and collaboration.
Thoughtful approach and knowledge of intercultural communication and inclusion of underrepresented groups.

Nice To Haves

Significant experience in schools or office management.
Bachelor’s degree.

Responsibilities

Answer the School’s main phone line and assist callers.
Greet visitors in the Advancement/Admission office.
Communicate with School constituents by phone and in person.
Manage the School’s electronic signs and update School announcements.
Update and distribute the faculty/staff phone extension list.
Enter constituent data into Blackbaud software.
Assist with bulk mailings and process label requests.
Support members of the Advancement Department, including creating and overseeing purchase orders, ordering supplies, and providing general administrative support.
Make conference room reservations and assist conference room guests.
Monitor the kitchen area and ensure necessary supplies are available.
Coordinate with appropriate departments to ensure the building is maintained, cared for, and kept in good working condition.
Assist with special events and other Advancement projects as needed.
Model the School’s core values and collaborate with colleagues and parents.
Perform duties positively and punctually, communicate the School’s defining statements, mission, philosophy, and inclusivity statement, and pursue professional self-improvement and personal growth.