Front Desk Administrative Assistant

Fort Worth Country Day•Fort Worth, TX

2d•Onsite

About The Position

The Front Desk Administrative Assistant is the School’s receptionist and the public’s first connection with Fort Worth Country Day. Reporting to the Director of Advancement, this role supports a welcoming environment and provides office management, interpersonal communication, and administrative support to the School and Advancement Department. This is a full-time, year-round, non-exempt position. Anticipated academic-year hours are 8 a.m. to 4:30 p.m., with occasional after-hours events; hours differ during school breaks, holidays, and summer. The position works with frequent interruptions and requires maintaining emotional control under stress. Work may involve repetitive hand motions, prolonged computer use and sitting, light lifting, and intermittent physical activity, including bending and reaching. Fort Worth Country Day is a coeducational junior kindergarten through grade 12 college-preparatory day school with nearly 1,100 students and 250 faculty and staff. Its 104-acre campus includes facilities for academics, arts, and athletics. The School promotes an inclusive community and offers opportunities for ongoing professional development.

Requirements

At least 3 years of experience as a front desk receptionist.
Telephone system experience.
Excellent verbal and written communication skills.
Proficiency in Microsoft Word, G Suite, and Excel.
Ability to exercise discretion and maintain confidentiality.
Problem-solving ability and demonstrated multitasking skills.
Ability to learn new software.
Foresight and attention to detail.
Ability to foster partnerships among faculty, staff, and parents and to create a positive, welcoming environment.
Ability to work with frequent interruptions and maintain emotional control under stress.
Model the School’s values of Respect, Responsibility, Kindness, Courage, Integrity, and Scholarship; demonstrate community spirit, professional flexibility, a positive attitude, and collaboration.
Thoughtful approach to intercultural communication and inclusion of underrepresented groups.

Nice To Haves

Significant experience in schools or office management.
Bachelor’s degree.

Responsibilities

Answer the School’s main phone line and assist callers.
Greet visitors in the Advancement/Admission office and interact with School constituents by phone and in person.
Manage the School’s electronic signs and update School announcements.
Update and distribute the faculty/staff phone extension list.
Enter constituent data into Blackbaud software.
Assist with bulk mailings and process label requests.
Provide direct administrative support to the Advancement Department, including creating and overseeing purchase orders, ordering supplies, and general administrative support.
Make conference room reservations and assist conference room guests.
Monitor the kitchen area and ensure necessary supplies are available.
Coordinate with appropriate departments to ensure the building is maintained, cared for, and kept in good working condition.
Assist with special events and other Advancement projects as needed.
Model the School’s core values and communicate its defining statements, mission, philosophy, and inclusivity statement.
Collaborate with colleagues and parents, perform duties positively and punctually, and pursue professional self-improvement and personal growth.