Front Desk Administrative Assistant

Rlr, Llp • Cheyenne, WY

6d

About The Position

RLR, LLP is a growing full-service public accounting firm serving small business clients, with offices in Northern Colorado and Southeast Wyoming. The Front Desk Administrative Assistant is a client-facing role and the first point of contact for clients and visitors. The position provides a welcoming, professional experience while supporting the firm with reception and administrative tasks, including handling client documentation and supporting tax-related processes. The firm describes its work environment as casual, team-oriented, and supportive of work/life balance, with flexible hours and opportunities for learning and professional growth.

Requirements

• Must be reliable, detail-oriented, self-motivated, client-focused, dependable, and have a strong work ethic.
• Must use computers fluently, especially Microsoft Word and Excel.
• Must be able to prioritize work and multitask.
• Must be able to interact with employees, managers, and partners across the business, including those in other office locations.
• Professionalism and strong organizational skills are required.
• Must be able to thrive in a fast-paced environment.

Responsibilities

• Greet clients and visitors professionally and warmly.
• Answer, screen, and route incoming calls promptly.
• Maintain accurate client records in the electronic database.
• Keep the reception area organized and stocked with necessary materials.
• Provide accurate and courteous information in person, by phone, and by email.
• Prepare client deliverables accurately and on time.
• Receive, sort, and distribute mail and deliveries.
• Assist with scheduling meetings and updating calendars.
• Order and maintain office and kitchen supplies.
• Perform general administrative duties, including photocopying, filing, and faxing.
• Protect confidential information and collaborate effectively with team members.
• Scan, organize, and upload tax documents into secure portals.
• Prepare client folders and ensure required forms are available for appointments.
• Monitor incoming client documentation for completeness.
• Support electronic filing by verifying signatures and required attachments.
• Handle confidential financial information with discretion and accuracy.
• Assist with scheduling client document drop-offs and pick-ups during peak season.
• Provide clients with basic guidance on document submission procedures.

Benefits

• Flexible hours
• Work/life balance
• Learning environment
• Professional growth opportunities
• Varied and challenging work
• Casual work environment
• Team approach to client service

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed