Front Desk Admin

Pathways to Life•Nags Head, NC

About The Position

Pathways to Life, Inc. is hiring a Front Desk Admin in Nags Head, North Carolina. This role is the first point of contact for members, families, and visitors, and helps keep the office running smoothly by supporting staff, leadership, and clinical teams with administrative tasks. The position requires someone organized, people-focused, dependable, and able to manage a busy office while maintaining a welcoming and professional environment. The Front Desk Admin handles scheduling, scanning, organizing, phone calls, and message routing. The role also supports compliance by handling documents carefully and protecting confidential information in accordance with HIPAA. The company describes this as a meaningful role in a stable, growing behavioral health organization, with a supportive team and opportunities to grow for employees who show initiative.

Requirements

High school diploma required.
At least 1 year of administrative or front desk experience.
Strong organizational and detail-oriented skills.
Ability to stay focused and manage a busy office without becoming overwhelmed.
Strong interpersonal and communication skills.
Ability to juggle multiple tasks reliably.
Dependability and punctuality.
Comfort using computers, Google tools, email, and basic systems.

Nice To Haves

Associate degree preferred.
Healthcare experience is a bonus.

Responsibilities

Greet members, families, and visitors professionally and warmly.
Answer calls, route messages, and help keep communication moving.
Support office operations through scheduling, scanning, and organizing.
Help maintain a clean, welcoming, and professional office environment.
Handle documents carefully and protect confidential information to support compliance with HIPAA.
Assist leadership and clinical staff with day-to-day administrative needs.