Front Desk Admin
Pathways to Life•Smithfield, NC
•Onsite
About The Position
Pathways to Life, Inc. is hiring a Front Desk Admin in Smithfield, NC. This person serves as the first point of contact for members, families, and visitors, and helps keep the office running smoothly by supporting staff and leadership with administrative tasks. The role requires a welcoming, professional approach, organization, dependability, and the ability to manage multiple tasks in a busy office. The Front Desk Admin also handles confidential documents carefully and supports compliance with HIPAA requirements.
Requirements
- High school diploma required.
- At least 1 year of administrative or front desk experience.
- Comfort with computers, Google tools, email, and basic systems.
- Organized and detail-oriented, with the ability to manage multiple tasks without losing track of details.
- Able to stay focused in a busy office environment.
- Strong interpersonal and communication skills.
- Punctual and dependable.
Nice To Haves
- Associate’s degree preferred.
- Healthcare experience is a bonus.
Responsibilities
- Greet members, families, and visitors with professionalism and warmth.
- Answer calls, route messages, and support effective communication.
- Schedule, scan, and organize materials and provide other administrative support to the team.
- Help maintain a clean, welcoming, and professional office environment.
- Handle documents carefully and protect confidential information in support of compliance and HIPAA requirements.
- Assist leadership and clinical staff with day-to-day administrative needs.
Benefits
- Supportive team environment.
- Opportunity to grow for employees who show initiative.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
