French Speaking Partner Technical Solutions Consultant - Work In Sofia, Bulgaria

Mercier Consultancy Group

1d • Onsite

About The Position

Mercier Consultancy Group is seeking a dynamic professional for the French Speaking Partner Technical Solutions Consultant position in Bulgaria. This role is a unique opportunity to represent a global leader in the consumer electronics industry while enjoying a vibrant expatriate lifestyle in Sofia. The position involves providing expert technical support and guidance to partners within the fast-paced consumer electronics sector, troubleshooting complex hardware and software issues for high-end consumer electronic devices, and maintaining strong professional relationships with stakeholders to ensure high service standards for consumer electronics products. The consultant will execute technical consultations in French to resolve partner inquiries with precision and efficiency, utilize advanced diagnostic tools to analyze and fix performance gaps in consumer electronics ecosystems, and collaborate with internal engineering teams to relay product feedback and drive continuous improvement. Additionally, the role requires managing documentation and technical reports ensuring all consumer electronics solutions meet international quality protocols.

Requirements

• Native or fluent French (spoken and written) is mandatory for this role.
• Valid EU passport or legal right to work in the region.
• Strong background or passion for the consumer electronics industry.
• Proven experience in a technical support or partner-facing consulting environment.
• Excellent communication skills, capable of explaining technical consumer electronics concepts clearly.
• A proactive approach to problem-solving and a dedication to achieving excellence in French-speaking jobs.

Responsibilities

• Provide expert technical support and guidance to partners within the fast-paced consumer electronics sector.
• Troubleshoot complex hardware and software issues for high-end consumer electronic devices.
• Maintain strong professional relationships with stakeholders to ensure high service standards for consumer electronics products.
• Execute technical consultations in French to resolve partner inquiries with precision and efficiency.
• Utilize advanced diagnostic tools to analyze and fix performance gaps in consumer electronics ecosystems.
• Collaborate with internal engineering teams to relay product feedback and drive continuous improvement.
• Manage documentation and technical reports ensuring all consumer electronics solutions meet international quality protocols.

Benefits

• Competitive Monthly Salary
• Fully Paid Training on the latest consumer electronics technology
• Comprehensive Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel) for those moving for jobs in Bulgaria
• Monthly Performance Bonus linked to individual and team KPIs
• Professional growth opportunities within a premium international environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed