About The Position

Mercier Consultancy Group is seeking a detail-oriented professional for a French Speaking Content Moderator position in Sofia, Bulgaria. This role is crucial for maintaining the safety, welcoming environment, and compliance of social media platforms for millions of users globally. The position involves reviewing user-generated content, identifying policy violations, and collaborating with international teams to enhance platform safety and user experience.

Requirements

  • Native or fluent French (spoken and written).
  • Valid EU passport (mandatory).
  • A strong passion for the social media industry and digital communication.
  • Ability to relocate to Sofia for this French Speaking Content Moderator position in Bulgaria.
  • Exceptional analytical skills and the ability to make objective, policy-based decisions.
  • Good command of English to facilitate communication within our international team.

Responsibilities

  • Review and analyze user-generated content across various social media platforms to ensure community guideline compliance.
  • Identify and escalate policy violations, including hate speech, misinformation, or prohibited imagery, with high accuracy.
  • Maintain a deep understanding of current social media trends and regional cultural nuances relevant to the French-speaking market.
  • Collaborate with international teams to refine moderation processes and improve user experience within the social media ecosystem.
  • Stay updated on evolving content policies and legislative changes in the digital landscape.
  • Handle sensitive information with the highest level of professional discretion and confidentiality.
  • Provide consistent, high-quality feedback to ensure platform safety and brand reputation.

Benefits

  • Competitive Monthly Salary.
  • Fully Paid Training to ensure you succeed in your career.
  • Comprehensive Health Insurance.
  • Fully Paid Relocation Package (flight, transfer, hotel) to make your move to Bulgaria seamless.
  • Monthly Performance Bonus linked to your productivity and quality metrics.
  • €1,500 Signing Bonus (one-time) for new hires.
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