French Speaking Back Office Gaming Support Specialist - Work In Sofia, Bulgaria
About The Position
Mercier Consultancy Group is seeking exceptional candidates for a French Speaking Back Office Gaming Support Specialist position in Bulgaria. This role is a unique gateway for professionals seeking French-speaking jobs in the rapidly expanding Gaming & Esports industry, offering the chance to work in the heart of Sofia’s vibrant tech hub. The position involves managing back-office administrative tasks, monitoring player activities, performing verification checks, providing high-level support to the French-speaking user base, collaborating with international teams to address fraudulent activity and ensure compliance, handling sensitive player data with confidentiality, maintaining detailed records, and contributing to the improvement of support processes tailored to the gaming industry.
Requirements
- Native or fluent French (spoken and written) is required for this position.
- Valid EU passport (mandatory) to facilitate seamless employment.
- Strong proficiency in English to collaborate within our international team.
- A genuine passion for Gaming & Esports, with an understanding of modern digital gaming trends.
- Excellent analytical skills and a meticulous eye for detail regarding back-office operations.
- A proactive mindset, perfect for those seeking long-term professional growth through the best French-speaking jobs currently available.
Responsibilities
- Manage back-office administrative tasks to ensure the seamless operation of global gaming platforms.
- Monitor player activities and perform essential verification checks to maintain the integrity of the Gaming & Esports ecosystem.
- Provide high-level support to the French-speaking user base, resolving technical and account-related queries with professional precision.
- Collaborate with international teams to address fraudulent activity and ensure compliance with gaming industry regulations.
- Handle sensitive player data with the highest level of confidentiality and adherence to GDPR standards.
- Maintain detailed records and documentation for all escalated support tickets within the back-office environment.
- Contribute to the ongoing improvement of support processes specifically tailored to the unique demands of the gaming industry.
Benefits
- Competitive Monthly Salary
- Fully Paid Training
- Health Insurance
- Fully Paid Relocation Package (flight, transfer, hotel)
- Monthly Performance Bonus
- Exciting career growth prospects in one of the premier jobs in Bulgaria.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
