Early Morning Seasonal Part Time Freight Merchandiser

Five Below • Queensbury, NY

2d • Onsite

About The Position

The Freight Merchandiser supports Five Below’s store operations by assisting customers, maintaining merchandise availability, and contributing to store and company goals. The role involves customer service and product recommendations, communicating merchandise and service needs to management, and helping create a positive shopping experience. The position requires the ability to work a flexible schedule that may include day, evening, weekend, and overnight shifts, as well as travel when required. It is a seasonal, part-time, hourly position starting at $16.00.

Requirements

• Must be at least 16 years old.
• Available to work a flexible schedule to meet business needs, including days, evenings, weekends, and potentially overnight shifts; travel may be required.
• Comfortable using or willing to learn technology such as computers, cash registers, hand-held devices, and mobile devices.
• Good communication skills and the ability to engage with customers.
• Ability to handle customer interactions and potential issues courteously and professionally.
• Ability to use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge through on-the-job training.
• Able to frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5 to 10 feet.
• Able to frequently climb and descend ladders, kneel, bend, twist, stoop, and move across the sales floor and to and from the stock room.
• Able to remain in a stationary, upright position for 80% of the time.
• Able to identify and understand email and printed instructions about merchandise layouts, associate schedules, and standard operating procedures.
• Able to exchange accurate information with customers, managers, and coworkers in person and by telephone.

Responsibilities

• Greet and assist customers promptly, including handling multiple customer interactions efficiently.
• Assess customer needs by sharing product knowledge, answering questions, directing customers to merchandise, and offering recommendations.
• Use suggestive selling techniques and stay informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer concerns and offer alternative solutions, including seeking exchanges instead of returns when possible.
• Communicate merchandise restocking needs, service requirements, and customer feedback to management.
• Collaborate with the team to achieve store and company objectives and support a positive, productive work environment.
• Operate the cash register and other devices; retrieve, put away, and move merchandise as needed.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed