Early Morning Freight Team Seasonal

Five Below • Sault Ste. Marie, MI

9d • Onsite

About The Position

The Early Morning Freight Team associate supports store operations by assisting customers, promoting merchandise and store events, helping resolve customer concerns, and communicating store needs to management. The role also involves moving and stocking merchandise, using store technology, and collaborating with coworkers to meet store and company goals. The position is seasonal and hourly, with a starting rate of $13.73. The schedule must be flexible to meet business needs and may include day, evening, weekend, or overnight shifts.

Requirements

• Must be at least 16 years old.
• Available to work a flexible schedule to meet business needs, including day, evening, weekend, and potentially overnight shifts; travel may be required as needed.
• Comfortable using, or willing to learn, computers, cash registers, hand-held devices, and mobile devices.
• Able to communicate effectively and engage with customers.
• Able to handle customer interactions and potential concerns courteously and professionally.
• Able to use basic information-gathering skills to solve problems.
• Able to learn procedural knowledge through on-the-job training.
• Able to frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
• Able to frequently ascend and descend ladders.
• Able to frequently kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
• Able to communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.
• Able to frequently move across the sales floor and between the sales floor and stock room.
• Able to identify and understand email and printed instructions concerning merchandise layouts, associate schedules, and standard operating procedures.
• Able to remain in a stationary, upright position for 80% of the time.

Responsibilities

• Greet and acknowledge customers promptly, assist them efficiently, and handle multiple customer interactions.
• Assess and meet customer needs by sharing product knowledge, answering questions, directing customers to merchandise, and offering recommendations.
• Use suggestive selling and stay informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer concerns and offer solutions using product knowledge, including seeking exchanges when appropriate instead of returns.
• Inform management about restocking needs, service requirements, and customer feedback.
• Collaborate with the team to support store and company goals and contribute to a positive work environment.
• Move merchandise and retrieve or put away stock, including using ladders and accessing the stock room.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed