Early Morning Freight Team Seasonal

Five Below • Sault Ste. Marie, MI

8d • Onsite

About The Position

The Early Morning Freight Team Seasonal associate supports customer service and store operations by assisting customers, sharing product knowledge, promoting events and promotions, resolving concerns, communicating store needs to management, and collaborating with the team. The role involves handling and stocking merchandise, using store technology and equipment, and working a flexible schedule that may include day, evening, weekend, or overnight shifts. The position is seasonal and hourly, with a starting rate of $13.73.

Requirements

• Must be at least 16 years old.
• Available to work a flexible schedule to meet business needs, including days, evenings, weekends, and potentially overnight shifts; travel may be required as needed.
• Comfortable using, or willing to learn, technology such as computers, cash registers, handheld devices, and mobile devices.
• Able to communicate effectively and engage with customers.
• Able to handle customer interactions and concerns courteously and professionally.
• Able to use basic information-gathering skills to solve problems.
• Able to learn procedural knowledge through on-the-job training.
• Frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
• Frequently climb and descend ladders and kneel, bend, twist, and stoop.
• Able to communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.
• Able to read and discern email and printed instructions related to merchandise layouts, associate schedules, and standard operating procedures.
• Able to remain in a stationary, upright position for 80% of the time.

Responsibilities

• Greet and promptly assist customers, including handling multiple customer interactions efficiently.
• Assess customer needs, share product knowledge, answer questions, direct customers to merchandise, and make recommendations.
• Use suggestive selling techniques and stay informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer concerns and offer solutions, including alternatives that may turn returns into exchanges.
• Inform management about restocking needs, service requirements, and customer feedback.
• Collaborate with the team to support store and company goals and maintain a positive, productive work environment.
• Operate registers and other devices; move, retrieve, and put away merchandise while assisting customers.

Benefits

• The company refers applicants to its benefits site for information about health coverage and financial and personal wellness support; specific benefits are not listed in the posting.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed