Early Morning Freight

Five Below • Petoskey, MI

2d

About The Position

The Early Morning Freight role supports store operations by assisting customers, promoting merchandise and store events, resolving customer concerns, communicating store needs to management, and helping the team meet company goals. The position involves handling and stocking merchandise, using store technology, and working a flexible schedule to meet business needs, including day, evening, weekend, and potentially overnight shifts. The posting lists an hourly starting rate of $14.00.

Requirements

• Must be at least 16 years old.
• Available to work a flexible schedule to meet business needs, including day, evening, weekends, and potentially overnight shifts; travel may be required.
• Comfortable using, or willing to learn, technology such as computers, cash registers, hand-held devices, and mobile devices.
• Able to communicate effectively and engage with customers.
• Able to handle customer interactions and concerns courteously and professionally.
• Able to use basic information-gathering skills to solve problems.
• Able to learn procedural knowledge through on-the-job training.
• Able to move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5 to 10 feet.
• Able to frequently ascend and descend ladders and kneel, bend, twist, and stoop.
• Able to frequently communicate and exchange accurate information with customers, managers, and coworkers, in person and by telephone.
• Able to frequently move across the sales floor and between the sales floor and stock room.
• Able to identify and discern email and printed instructions.
• Able to remain in a stationary, upright position for 80% of the time.

Responsibilities

• Greet and assist customers promptly, including handling multiple customer interactions efficiently.
• Assess customer needs by sharing product knowledge, answering questions, directing customers to merchandise, and offering recommendations.
• Use suggestive selling and stay informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer issues and offer alternative solutions, seeking to turn returns into exchanges when possible.
• Communicate merchandise restocking needs, service requirements, and customer feedback to management in a timely manner.
• Collaborate with the team to achieve store and company objectives and support a positive, productive work environment.
• Operate a cash register, computer, hand-held devices, phone, walkie, and mobile devices.
• Move, retrieve, and put away merchandise, including accessing stock using ladders.
• Follow merchandise layout instructions, associate schedules, and standard operating procedures.

Benefits

• The posting directs candidates to a benefits site describing health coverage and financial and personal wellness support; specific benefit offerings are not listed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed