Early morning freight team

Five Below • Indianapolis, IN

2d

About The Position

The Early Morning Freight Team role at Five Below supports a fun, customer-focused shopping experience while contributing to store and company goals. Associates greet and assist customers, learn their needs, share product knowledge, make recommendations, promote store events and promotions, and address concerns. They also communicate restocking and service needs to management and collaborate with the team to maintain a positive, productive workplace.

The role involves frequent use of store devices and equipment, moving and stocking merchandise, retrieving and putting away stock, and assisting customers across the sales floor. Associates must be able to work a flexible schedule to meet business needs, including day, evening, weekend, and potentially overnight shifts. The position is hourly, starting at $11.00. Five Below directs applicants to its benefits site for information about available benefits; specific benefits are not listed in the posting.

Requirements

• Must be at least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology such as computers, cash registers, hand-held devices, and mobile devices.
• Good communication skills and ability to engage with customers.
• Able to handle customer interactions and potential issues courteously and professionally.
• Able to use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge through on-the-job training.
• Able to frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
• Able to frequently climb and descend ladders to retrieve and put away stock.
• Able to frequently kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
• Able to frequently move around the sales floor and between the sales floor and stock room.
• Able to remain in a stationary, upright position for 80% of the time.
• Able to identify and discern email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Able to communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.

Responsibilities

• Greet and acknowledge customers promptly, assist them, and handle multiple customer interactions efficiently.
• Assess and meet customer needs by sharing product knowledge, answering questions, directing customers to merchandise, and offering recommendations.
• Engage in suggestive selling and stay informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer concerns and offer solutions, including exchanges when appropriate.
• Inform management about merchandise restocking, service requirements, and customer feedback.
• Collaborate with the team to achieve store and company objectives and support a positive, productive work environment.
• Operate store equipment and devices, move merchandise, and retrieve and put away stock.
• Work a flexible schedule to meet business needs, which may include day, evening, weekend, or overnight shifts and travel as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed