Early Morning Part Time Freight Merchandiser

Five Below • Pittsfield, MA

10d

About The Position

The Freight Merchandiser supports store operations by assisting customers, merchandising and restocking products, and contributing to store and company goals. The role involves using store technology and equipment, moving merchandise, retrieving and putting away stock, and working across the sales floor and stock room. The position requires schedule flexibility to meet business needs, including day, evening, weekend, and potentially overnight shifts.

Requirements

• Must be at least 16 years old.
• Available to work a flexible schedule to meet business needs, including day, evening, weekend, and potentially overnight shifts; travel may be required.
• Comfortable using or willing to learn technology such as computers, cash registers, hand-held devices, and mobile devices.
• Good communication skills and ability to engage with customers.
• Ability to handle customer interactions and potential issues courteously and professionally.
• Ability to use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge through on-the-job training.
• Ability to identify and discern email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Able to remain in a stationary, upright position for 80% of the time.
• Able to frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5 to 10 feet.
• Able to frequently ascend and descend ladders and kneel, bend, twist, and stoop.
• Able to frequently move across the sales floor and between the sales floor and stock room.
• Able to frequently communicate and exchange accurate information with customers, managers, and coworkers, in person and by telephone.

Responsibilities

• Greet and acknowledge customers promptly, assist multiple customers efficiently, and provide support throughout their shopping experience.
• Assess customer needs by sharing product knowledge, answering questions, directing customers to merchandise, and offering recommendations.
• Use suggestive selling and stay informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer concerns and use product knowledge to offer solutions, aiming to convert returns into exchanges when possible.
• Inform management about restocking needs, service requirements, and customer feedback.
• Collaborate with the team to support store and company objectives and maintain a positive, productive work environment.
• Retrieve and put away stock and merchandise, including assisting customers on the sales floor.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed