Early Morning Part Time Freight Merchandiser

Five Below • Pittsfield, MA

9d

About The Position

Five Below is hiring a part-time Freight Merchandiser to support customers and store operations. The role includes helping customers find merchandise, sharing product information, suggesting products, promoting store events and offers, resolving customer concerns, and communicating merchandise and service needs to management. The associate also works with the team to support store and company goals.

The position involves operating a cash register and other devices, moving and stocking merchandise, retrieving and putting away stock, and assisting customers throughout the sales floor. The schedule is flexible to meet business needs and may include day, evening, weekend, or overnight shifts and travel as required. The listed starting pay is $15.00 per hour.

Requirements

• Must be at least 16 years old.
• Available to work a flexible schedule to meet business needs, including days, evenings, weekends, and potentially overnight shifts; travel may be required.
• Comfortable using technology such as computers, cash registers, hand-held devices, and mobile devices, or willing to learn.
• Good communication skills and ability to engage with customers.
• Ability to handle customer interactions and potential issues courteously and professionally.
• Ability to use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge through on-the-job training.
• Able to identify and understand email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Able to move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
• Able to frequently climb and descend ladders, kneel, bend, twist, stoop, and move around the sales floor and stock room.
• Able to remain in a stationary, upright position for 80% of the time.
• Able to frequently communicate and exchange accurate information with customers, managers, and coworkers, in person and by telephone.

Responsibilities

• Greet and promptly acknowledge customers, providing assistance while handling multiple customers efficiently.
• Assess customer needs by sharing product knowledge, answering questions, directing customers to merchandise, and offering recommendations.
• Engage in suggestive selling and stay informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer concerns and use product knowledge to offer alternative solutions, aiming to convert returns into exchanges when possible.
• Inform management in a timely manner about restocking needs, service requirements, and customer feedback.
• Collaborate with the team to achieve store and company objectives and contribute to a positive, productive work environment.
• Operate cash registers, computers, phones, walkies, and hand-held and mobile devices.
• Move, stock, retrieve, and put away merchandise, including using ladders to access stock.
• Assist customers across the sales floor and communicate with customers, managers, and coworkers.

Benefits

• The job posting directs candidates to a benefits site describing health coverage and financial and personal wellness support; specific benefits are not listed.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed