Freight Crew Early Mornings Part Time Seasonal

Five Below • Buford, GA

6d • Onsite

About The Position

The Freight Crew associate supports store operations by assisting customers, promoting products and store events, communicating store needs to management, and working with the team toward store and company goals. This seasonal, part-time role requires availability to start as early as 4 AM and a flexible schedule that may include day, evening, weekend, and overnight shifts, as well as travel when required.

The position involves frequent use of a cash register and other devices, moving and stocking merchandise, retrieving items from the stock room, and assisting customers throughout the store. Associates must be able to remain upright and stationary for 80% of the time and perform the physical tasks described below.

Requirements

• Must be at least 16 years old.
• Must be available to work a flexible schedule to meet business needs, including day, evening, weekend, and potentially overnight shifts; travel may be required.
• Must be available to start as early as 4 AM.
• Comfortable using, or willing to learn, technology such as computers, cash registers, hand-held devices, and mobile devices.
• Good communication skills and ability to engage with customers.
• Ability to handle customer interactions and potential issues courteously and professionally.
• Ability to use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge through on-the-job training.
• Ability to identify and understand email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Ability to remain in a stationary, upright position for 80% of the time.
• Ability to frequently move merchandise weighing up to 25 lbs and place or remove merchandise at heights of 5–10 feet.
• Ability to frequently climb and descend ladders to retrieve and put away stock.
• Ability to frequently kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
• Ability to frequently move across the sales floor and between the sales floor and stock room.
• Ability to frequently communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.

Responsibilities

• Greet and assist customers promptly, including handling multiple customer interactions efficiently.
• Assess customer needs by sharing product knowledge, answering questions, directing customers to merchandise, and offering recommendations.
• Engage in suggestive selling and stay informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer concerns and offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate merchandise restocking and service needs, along with customer feedback, to management in a timely manner.
• Collaborate with the team to support store and company goals and contribute to a positive, productive work environment.
• Move merchandise between the sales floor and stock room, retrieve and put away stock, and assist customers across the store.

Benefits

• The posting directs applicants to Five Below's benefits site for information about health coverage and financial and personal wellness support; no specific benefits are listed.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed