Early Morning Seasonal Freight Crew

Five Below • Brighton, MI

5d • Onsite

About The Position

The Early Morning Seasonal Freight Crew associate supports Five Below’s store operations by assisting customers, promoting merchandise and store events, communicating customer and stock needs to management, and working with the team toward store and company goals. The role involves operating store devices, moving and stocking merchandise, and completing related tasks on the sales floor and in the stock room. The position requires a flexible schedule that may include day, evening, weekend, or overnight shifts, as well as travel when required. The posting lists a starting rate of $13.73 per hour.

Requirements

• Must be at least 16 years old.
• Available to work a flexible schedule to meet business needs, including day, evening, weekend, and potentially overnight shifts; travel may be required.
• Comfortable with or willing to learn technology such as computers, cash registers, hand-held devices, and mobile devices.
• Able to communicate effectively and engage with customers.
• Able to handle customer interactions and potential concerns courteously and professionally.
• Able to use basic information-gathering skills to solve problems.
• Able to learn procedural knowledge through on-the-job training.
• Able to move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
• Able to frequently climb and descend ladders and kneel, bend, twist, and stoop.
• Able to communicate and exchange accurate information with customers, managers, and coworkers, in person and by telephone.
• Able to remain in a stationary, upright position for 80% of the time.
• Able to identify and discern email and printed instructions.

Responsibilities

• Greet and assist customers promptly, including managing interactions with multiple customers efficiently.
• Assess customer needs by sharing product knowledge, answering questions, directing customers to merchandise, and offering recommendations.
• Use suggestive selling and stay informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer concerns and offer alternative solutions, seeking to turn returns into exchanges when possible.
• Inform management about merchandise restocking needs, service requirements, and customer feedback.
• Collaborate with the team to support store and company goals and maintain a positive, productive work environment.
• Operate the cash register, computer, hand-held devices, phone, walkie, and mobile devices.
• Move and stock merchandise, including retrieving and putting away items in the stock room and on the sales floor.
• Read and follow instructions regarding merchandise layouts, associate schedules, and standard operating procedures.

Benefits

• The posting refers applicants to the company benefits site for information about health coverage and financial and personal wellness support; specific benefits are not listed.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed