Freight Coordinator (On-Site) | Irvine

Eggs Unlimited•Irvine, CA

8d•$31 - $36•Onsite

About The Position

Eggs Unlimited is seeking an experienced, motivated, and detail-driven Freight Operations Coordinator to join its logistics team in Irvine, California. This is a hands-on freight execution role focused on sourcing capacity, negotiating competitive rates, covering loads, tracking shipments, managing transportation issues, and maintaining ownership of shipments from load assignment through delivery, documentation verification, system updates, and final closeout. The role primarily manages refrigerated full truckload freight and may also support LTL, intermodal, and other transportation modes. The logistics operation is high-volume, fast-moving, and frequently changing. The successful candidate will make calls, compare carrier options, negotiate persistently, develop backup plans, and balance cost, service, timing, and reliability while managing multiple active shipments accurately. The position is 100% based in the Irvine, California office and may require occasional overtime or weekend support based on business needs.

Requirements

Minimum of 5 years of experience in freight brokerage, transportation operations, dispatch, logistics coordination, carrier operations, load planning, or a related field.
Experience working in a high-volume freight operation where priorities and capacity conditions change throughout the day.
Demonstrated experience sourcing capacity, negotiating freight rates, countering carrier offers, and managing carrier or broker relationships.
Experience managing urgent shipments, service exceptions, missed appointments, carrier no-shows, freight recoveries, and operational escalations.
Strong phone, written, and verbal communication skills.
Confidence making outbound calls, asking detailed questions, challenging rates, and working through carrier objections.
Strong organizational skills and ability to manage multiple shipments, deadlines, follow-ups, and changing priorities simultaneously.
High attention to detail, particularly with shipment requirements, documentation, appointment information, and system updates.
Experience reviewing transportation documentation, including bills of lading, proofs of delivery, rate confirmations, carrier paperwork, and shipment records.
Proficiency in Excel, Outlook, Microsoft Teams, and other business applications.
Ability to remain calm, decisive, and solutions-focused when shipments do not go according to plan.
Strong sense of ownership and willingness to stay engaged until a load or issue is fully resolved.
Ability to work 100% on-site in Irvine, California, and provide occasional overtime or weekend support as business needs require.
Must be authorized to work in the United States and must not require work authorization sponsorship from the company now or in the future.

Nice To Haves

Refrigerated full truckload or temperature-controlled transportation experience.
Experience with transportation management systems such as Turvo or comparable TMS platforms.
Familiarity with ticketing, workflow, or logistics management systems.
Familiarity with food-grade transportation requirements, shipping documentation, safety expectations, and transportation best practices.
Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.

Responsibilities

Source and secure qualified carrier and broker capacity through established relationships, load boards, transportation platforms, and direct outreach.
Own assigned shipments from carrier sourcing and load coverage through delivery, documentation verification, system updates, and final load closeout.
Solicit multiple carrier options and negotiate rates using market conditions, carrier bids, internal rate history, service requirements, timing, and available capacity.
Balance freight cost, service, timing, and carrier reliability when making coverage recommendations and transportation decisions.
Work within established rate targets and approval requirements while pursuing the strongest available option.
Coordinate refrigerated full truckload shipments, as well as LTL, intermodal, and other transportation modes as needed.
Confirm equipment, temperature, pickup, delivery, appointment, and customer-specific requirements before dispatch.
Track active shipments and maintain timely, accurate updates throughout the shipment lifecycle.
Communicate with carriers, brokers, suppliers, receivers, customers when appropriate, and internal teams to maintain shipment visibility and alignment.
Manage frequent calls, emails, Teams messages, shipment updates, and follow-ups.
Develop backup carrier options and recovery plans when shipments do not go according to plan.
Support urgent, same-day, next-day, and other high-priority shipments with appropriate communication, ownership, and follow-through.
Maintain accurate records in the transportation management system and operational tracking tools.
Use transportation management systems, operational workflow tools, and ticketing platforms to maintain visibility and accountability across assigned freight.
Review and maintain rate confirmations, bills of lading, proofs of delivery, carrier records, shipment notes, and supporting documentation.
Verify shipment documentation for accuracy, completeness, compliance, and timely load closeout.
Keep shipment information, status updates, documentation, and communication records current and accurate.
Identify delays, missed appointments, carrier no-shows, tracking gaps, documentation issues, and other potential service risks.
Take action within established authority and escalate major risks with clear details, options, and a recommended solution.
Manage shipment exceptions, service failures, recoveries, and transportation issues while coordinating stakeholders toward resolution.
Anticipate operational challenges and develop contingency plans to minimize service disruption and customer impact.
Hold transportation partners accountable for communication, service, safety, compliance, and execution expectations.
Identify opportunities to improve freight execution, carrier performance, costs, and service reliability.
Assist with reporting, process improvements, system updates, customer onboarding, and other logistics projects.
Support continuous improvement initiatives that enhance operational efficiency, service reliability, visibility, and profitability.