Seasonal early morning Freight associates

Five Below • Ledgewood, NJ

9d

About The Position

Five Below is hiring seasonal early-morning Freight Associates to support store operations during the busy holiday season, October through January. The role focuses on customer service and sales, keeping merchandise organized and the sales floor well-stocked, and providing checkout support. Associates contribute to a positive store experience and work with the team to meet store and company goals. The position is temporary and seasonal. The posting describes flexible scheduling, which may include day, evening, weekend, and overnight shifts, as required by business needs.

Requirements

• Must be at least 16 years old.
• Available to work a flexible schedule to meet business needs, including day, evening, and weekend shifts, and potentially overnight shifts and travel as required.
• Comfortable with or willing to learn technology such as computers, cash registers, handheld devices, and mobile devices.
• Good communication skills and ability to engage with customers.
• Ability to handle customer interactions and concerns courteously and professionally.
• Basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge through on-the-job training.
• Able to frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
• Able to frequently climb and descend ladders, and kneel, bend, twist, stoop, and move across the sales floor and stock room.
• Able to communicate and exchange accurate information with customers, managers, and coworkers, in person and by telephone.
• Able to identify and discern email and printed instructions.
• Able to remain in a stationary, upright position for 80% of the time.

Responsibilities

• Greet and promptly assist customers, including handling multiple customers efficiently.
• Assess customer needs by sharing product knowledge, answering questions, directing customers to merchandise, and offering recommendations.
• Use suggestive selling and stay informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer concerns and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Inform management in a timely manner about restocking needs, service requirements, and customer feedback.
• Collaborate with the team to achieve store and company objectives and contribute to a positive, productive work environment.
• Perform additional responsibilities as determined by the Store Manager based on store needs.
• Operate cash registers and other devices; move and stock merchandise, including retrieving and putting away stock.
• Follow merchandise layout instructions, associate schedules, and standard operating procedures.

Benefits

• The posting refers applicants to a benefits site for information about health coverage, financial support, and personal wellness perks; specific benefits are not listed.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed