Franchise Business Consultant - Buffalo Wild Wings(Dallas, TX Remote)
About The Position
The Franchise Business Consultant manages an assigned portfolio of Buffalo Wild Wings franchisees, collaborating with them to set and achieve or exceed goals for sales, profitability, and network growth. The role coaches and influences franchise organizations to deliver a safe, consistent brand experience, grow same-store sales, and prepare for additional unit growth where applicable. The ideal candidate would live in Dallas, Texas. The consultant supports franchisees through annual planning and business reviews, ongoing performance analysis, restaurant remodels and openings, marketing initiatives, restaurant evaluations, and training coordination. The position requires travel to consult with franchisees based on portfolio needs, approximately 75–80%.
Requirements
- Minimum high school diploma or GED.
- At least 5 years in supervisory management or district-level, multi-unit operations; prior leadership experience.
- Good oral, written, and interpersonal communication skills.
- Strong organizational skills, including time management, planning, and ability to work independently with minimal supervision.
- Ability to build credibility and trusting relationships with internal and external stakeholders.
- Ability to develop and execute plans that drive results.
- Ability to use data to inform decisions.
- Ability to bring people together to solve problems.
- Resourcefulness and adaptability to changing directions, situations, and personalities.
- Curiosity and a desire for continuous learning.
- Thorough understanding and knowledge of restaurant operations.
- Sound business and financial acumen.
- Consultation and strategic coaching skills.
- Compliance orientation, big-picture orientation, innovation, and creativity.
- Willingness to travel to consult with franchisees, approximately 75–80%, based on portfolio needs.
Nice To Haves
- Four-year bachelor’s degree.
Responsibilities
- Achieve operations and business performance goals for an assigned portfolio of franchisees, as set by the regional operations leader.
- Facilitate annual planning and Franchise Business Reviews, assess performance against prior goals and commitments, and align with franchisees on future priorities and plans.
- Coach franchisees through regular check-ins and follow up on commitments to drive sales, profitability, network growth, and a safe, consistent brand experience.
- Track and review ongoing data and analytics, interpret results, recommend priorities, and monitor franchisee progress toward goals and plans.
- Support franchisees with the processes for remodeling and building new restaurants; coordinate with the construction team, monitor milestones, hold franchisees accountable to operational specifications, and provide support during remodels and new store openings.
- Facilitate communication between franchisees and relevant cross-functional partners to support brand consistency, same-store growth, and preparation for unit growth.
- Work as needed with the Field Marketing Team on operational initiatives and new marketing product and promotion rollouts; monitor and support local, DMA, and regional marketing plans.
- Evaluate restaurants as needed based on the Franchisee Business Review process or other indicators.
- Partner with the Field Training Team to coordinate training support for franchisees.
- Ensure effective use of G&A expenses within parameters set by regional leads.
- Complete administrative functions and requirements of the position in a timely manner.
- Travel to consult with the portfolio of franchisees based on portfolio needs; travel is approximately 75–80%.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
