Franchise Business Consultant

Little Caesars Pizza•Miami, FL

About The Position

The Franchise Business Consultant serves as a business consultant and ongoing liaison for assigned franchise owners and candidates seeking to become franchisees. The role provides counsel, tools, training, and operational support across areas including food and labor cost control, expense control, financial analysis, safety and sanitation, product quality, customer relations, marketing, development, and supply chain. Success is reflected in improved sales and profitability, strong operational execution, franchisee participation in company programs, and better customer service. The consultant works with corporate departments and franchisees to support business planning, site development, training, store operations, and market development. The role monitors market conditions, evaluates business and financial performance, conducts onsite reviews, documents findings, and recommends improvements. It also supports store openings, remodels, relocations, closures, and ongoing franchise training. The position requires travel within assigned markets and may involve working extended workweeks based on travel distance or business needs.

Requirements

Bachelor’s degree in business, marketing, or a related field, or equivalent work experience.
Four years of previous restaurant or retail management experience.
Strong relationship-building, team-building, and written and verbal communication skills.
Demonstrated planning, analytical, problem-solving, and decision-making skills.
Basic proficiency with Microsoft Office, notably Word, Excel, and PowerPoint.
Ability to travel by airplane and automobile to visit franchisees and inquirers.
Access to a mode of transportation for local travel to the office, stores, and other company locations.
Ability to lift and move up to 55 pounds and reach and move items from as high as six feet and as low as six inches off the ground.
Ability to understand directions, instructions, and product specifications.

Nice To Haves

Little Caesars operations experience, such as being a certified Little Caesars training manager or region manager with a proven record of profitability.
Multi-unit management experience.
Point of Sale system experience.
Knowledge of legal and other issues related to franchising.

Responsibilities

Serve as liaison between corporate departments and franchise owners or prospective franchisees in assigned markets.
Build and maintain effective working relationships with corporate operations, marketing, real estate, finance/accounting, and human resources teams.
Support franchisees and prospective franchisees with site development, training, operations, marketing, financial services, and understanding company processes.
Monitor and report changes in assigned markets, including site selection, competition, local store marketing, traffic, and other external conditions; recommend responses or improvements.
Assist franchisees and prospective franchisees with reviewing business plans.
Analyze and interpret financial data to identify improvement or development opportunities and assess operational effectiveness.
Provide ongoing training and communication to franchisees and their staff to support customer satisfaction; communicate regularly with prospective franchisees.
Conduct onsite business reviews and operational evaluations, guide franchisees in meeting company quality standards, recommend improvements, and provide tools to resolve out-of-specification issues.
Provide follow-up visit reports documenting operational highlights, improvement opportunities, and recommendations.
Assist franchisees with implementing and reviewing company training programs.
Maintain documentation for assigned franchisees and prospective franchisees.
Oversee and assist with store reopenings, new store grand openings, remodels, relocations, closures, and store operations; inform inquirers about company procedures.
Communicate regularly with the Director about pertinent issues.
Travel within the assigned area to understand market dynamics, identify development opportunities, and support franchisees.
Provide leadership and direction to colleagues, encourage team spirit, and set a positive example.
Assist with pre-opening, post-opening, and ongoing training programs as needed.
Help develop materials and present at special meetings as requested.
Assist sourcing/purchasing, quality assurance, and distribution teams with monitoring product availability, quality, consistency, and distribution efficiency.
Perform other franchise support or recruiting activities as required.