Business Franchise Consultant

The Goddard School•Houston, TX

About The Position

The Business Franchise Consultant serves as a trusted business advisor to a portfolio of Goddard School franchise owners. The role provides financial, operational, and educational-program expertise, partnering with franchisees to assess performance, establish goals, and develop strategies that support results while ensuring the franchise system and educational offering meet Goddard brand standards and provide a high-quality family experience. The consultant leads a group of franchise owners and visits schools throughout Texas. Travel varies by portfolio and geography and may reach 80%, including local and overnight travel by car and air. Periodic travel for in-person events may also be required at the manager’s discretion or as required by the company. The role includes financial and operational consulting, brand-standard and compliance oversight, franchisee coaching, educational-program and family-experience guidance, enrollment growth and marketing support, planning and reporting, and cross-functional collaboration with GSL corporate teams.

Requirements

At least 5 years of experience in franchise consulting, multi-unit operations leadership, business consulting, or early childhood education leadership.
At least 3 years of experience managing a portfolio of clients and/or sites and projects.
At least 3 years of experience delivering presentations and/or training.
Experience coaching business owners, operators, school leaders, or multi-site leadership teams.
Ability to analyze financial statements, operational data, and enrollment metrics to drive performance.
Knowledge of brand standards management, compliance monitoring, and corrective action planning.
Strong proficiency in Microsoft Office Suite, including Excel.
Ability to travel up to 80%, depending on geography and number of schools, including local and overnight travel by car and air.
Excellent organizational skills, attention to detail, and ability to manage a high-volume portfolio.
High professional and interpersonal skills, including the ability to build trusting relationships and handle sensitive and confidential information.
Self-motivated, resourceful, and able to thrive in a fast-paced environment.

Nice To Haves

Bachelor’s degree in Early Childhood Education, Elementary Education, Business Management, or a related field.
Consultative skills, including leading with inquiry, influencing without authority, driving results through relationships, contracting on commitments, and creating accountability through follow-up.
Experience in early childhood education, retail, restaurant, hospitality, or another multi-unit service-based environment.
Experience with local marketing strategies, enrollment growth tactics, or tour conversion practices.
Familiarity with CRM tools, franchise management systems, or performance dashboards.
Initiative to deliver outstanding leadership, especially in challenging situations, and strong solutioning skills.
Above-average analytical skills and comfort with online systems.

Responsibilities

Analyze financial and educational information to assess portfolio opportunities, set school-level priorities, and coach franchisees.
Review business plans, financial reports, operational results, trends, profit and loss statements, enrollment revenue, and labor costs; recommend strategies for operational goals, margin improvement, and financial sustainability.
Share field trends with leadership to inform cross-functional continuous-improvement initiatives.
Monitor and document franchisee adherence to brand standards across operations, educational programming, and family experience, including follow-up plans.
Conduct operational assessments and audits, evaluate performance against system standards, and develop corrective action plans for underperforming schools.
Communicate policy updates, system-wide initiatives, and regulatory requirements, and support franchisees with implementation.
Escalate compliance risks and unresolved performance concerns to regional and cross-functional leadership and partner on resolution.
Build trusting relationships with franchisees; share observations, coach for commitments, and provide structured follow-up.
Conduct intentional school consultations and develop onsite owner and school-leadership capabilities, aligning visit cadence and content with school needs and GSL planning periods.
Coach franchisees on leadership development, staff onboarding and retention, and positive school culture.
Act as the primary liaison between franchisees and GSL corporate teams, connecting them with marketing, HR, finance, technology, and other resources.
Advise franchisees on educational-program execution, including accreditations, state Quality Rating and Improvement systems, approved vendors, curriculum, assessment tools, and school progress.
Guide franchisees in maintaining environments aligned with Wonder of Learning standards, including classrooms, learning materials, and family-facing spaces.
Coach franchisees on family tours and parent communication practices that reinforce the Goddard brand promise.
Analyze enrollment trends and gaps with franchisees and develop strategies to grow and sustain enrollment in line with market potential.
Coach franchisees on local marketing, community engagement, lead generation, and enrollment conversion.
Monitor enrollment performance against targets and provide recommendations or corrective guidance when schools trend below plan.
Plan school consultations, annual business reviews, and market meetings in line with enrollment cycles, brand-wide initiatives, and school-level needs.
Provide progress updates to franchisees and internal stakeholders, and track milestones, risk indicators, and performance metrics in internal systems.
Collaborate with field leadership and cross-functional partners to share portfolio trends and contribute to system-wide improvement efforts.
Travel to schools throughout Texas and attend periodic in-person events as required.