Franchise Business Consultant

Little Caesars • Miami, FL

6h

About The Position

The Franchise Business Consultant serves as a business consultant and ongoing liaison for assigned Little Caesars franchise owners and candidates seeking to become franchisees. The role provides tools, counsel, and guidance—directly or through functional experts—across store operations and business functions, including cost control, financial analysis, safety and sanitation, product quality, training, customer relations, marketing, development, and supply chain. Success is reflected in stronger sales trends and profitability, improved operational execution, franchisee participation in company programs, and better customer service.

The consultant works with corporate departments and franchisees to support business plans, site development, training, store operations, and market development. The position monitors market conditions, analyzes financial and operational information, conducts onsite reviews, documents follow-up recommendations, and supports store openings, remodels, relocations, and closures. It also provides leadership and training support to colleagues and franchisees, assists with special projects and presentations, and travels within the assigned area to understand market dynamics and address franchise needs.

Requirements

• Bachelor’s degree in business, marketing, or a related field, or equivalent work experience.
• Four years of previous restaurant or retail management experience.
• Strong relationship-building, team-building, and written and verbal communication skills.
• Demonstrated planning, analytical, problem-solving, and decision-making skills.
• Basic proficiency with Microsoft Office, particularly Word, Excel, and PowerPoint.
• Ability to travel by airplane and automobile to visit franchisees and inquirers.
• Access to a mode of transportation for local travel to the office, stores, and other company locations.
• Ability to lift and move up to 55 pounds and reach and move items from six feet high to six inches above the ground.
• Ability to understand directions, instructions, and product specifications.

Nice To Haves

• Little Caesars operations experience, such as experience as a certified Little Caesars training manager or region manager with a proven record of profitability.
• Multi-unit management experience.
• Point-of-sale system experience.
• Knowledge of legal and other issues related to franchising.

Responsibilities

• Serve as a liaison between corporate departments and franchise owners or candidates seeking franchise consideration in assigned markets.
• Build and maintain effective working relationships with company operations, marketing, real estate, finance/accounting, and human resources departments.
• Support franchisees and candidates with site development, training, operations, marketing, financial services, and understanding of the company.
• Monitor and report changes in assigned-region market conditions, including site selection, competition, local store marketing, traffic, and urban-area changes; recommend responses or improvements.
• Assist franchisees and candidates in reviewing business plans.
• Analyze and interpret financial data to identify opportunities for improvement or development and assess the effectiveness of operations development.
• Provide ongoing training and communications to franchisees and their staff to support customer satisfaction, and communicate regularly with franchise candidates.
• Conduct onsite business reviews and operational evaluations to help franchisees meet or exceed company quality standards; recommend improvements and provide tools to resolve out-of-specification issues.
• Conduct follow-up visits and provide reports documenting operational highlights, improvement opportunities, and recommendations.
• Assist franchisees with implementing and reviewing company training programs.
• Maintain appropriate documentation for assigned franchisees and candidates.
• Oversee and assist with coordinating store reopenings, new-store grand openings, remodels, relocations, closures, and operations; inform inquirers of company procedures.
• Communicate regularly with the Director regarding pertinent issues.
• Travel within the area of support to understand market dynamics, identify development opportunities, and assist franchisees with their needs.
• Provide leadership and direction to colleagues, encourage team spirit, and set a positive example for colleagues and recruits.
• Assist with training, post-opening training, and ongoing training programs as needed.
• Help develop materials and make presentations at special meetings as requested.
• Assist sourcing/purchasing, quality assurance, and distribution teams with monitoring product availability, quality, consistency, and distribution efficiencies.
• Perform other franchise support or recruiting activities as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level