Franchise Business Consultant - Buffalo Wild Wings(North Carolina Remote)

Inspire•North Carolina - Remote, NC

2d•Remote

About The Position

The Franchise Business Consultant manages an assigned portfolio of Buffalo Wild Wings franchisees, partnering with them to set and achieve or exceed business goals for sales, profitability, network growth, and a safe, consistent brand experience. The role coaches and influences franchise organizations, supports same-store comparable sales growth, and helps prepare franchisees for additional unit growth where applicable. The ideal candidate lives in North Carolina. The position requires travel to consult with franchisees based on portfolio needs, estimated at 75–80%.

Requirements

At least 5 years of supervisory management or district-level multi-unit operations experience; prior leadership experience.
Minimum education: high school diploma or GED.
Good oral and written communication and interpersonal skills.
Excellent organizational skills, including the ability to manage time, plan, and work independently with minimal supervision.
Ability to build credibility and trusting relationships with internal and external stakeholders.
Ability to develop and execute plans to drive results.
Ability to use data to inform decisions and bring people together to solve problems.
Resourcefulness and adaptability to changing directions, situations, and personalities.
Thorough understanding and knowledge of restaurant operations.
Sound business and financial acumen.
Consultation and strategic coaching skills.
Compliance orientation, big-picture orientation, curiosity, continuous-learning mindset, innovation, and creativity.
Willingness to travel to consult with the franchisee portfolio based on its needs; travel is estimated at 75–80%.

Nice To Haves

Four-year bachelor's degree.
Living in North Carolina.

Responsibilities

Achieve portfolio operations and business performance goals established by the regional operations leader.
Facilitate annual planning and Franchise Business Reviews with franchisees, assess performance against past goals and commitments, and align on future priorities and plans.
Coach franchisees through regular check-ins and follow up on commitments to drive sales, profitability, network growth, and a safe, consistent brand experience.
Track and review ongoing data and analytics, interpret results, recommend priorities, and monitor progress toward franchisee goals and commitments.
Support franchisees through restaurant remodels and new builds; coordinate with the construction team, monitor milestones, ensure facilities meet operational specifications, and provide support during remodels and new store openings.
Facilitate communication between franchisees and relevant cross-functional partners in support of brand experience, same-store growth, and unit growth.
Work as needed with the Field Marketing Team on operations initiatives and marketing product and promotion rollouts; monitor and support local, DMA, and regional marketing plans.
Evaluate restaurants as needed based on the Franchisee Business Review process or other indicators.
Partner with the Field Training Team to coordinate training support for franchisees.
Ensure effective use of G&A expenses within parameters set by regional leads.
Complete administrative functions and requirements of the position in a timely manner.