Framer

Michaels Stores•Lexington, KY
•Onsite

About The Position

The Framer builds customer relationships while creating memorable framing solutions for customers’ art. The role also helps customers shop and locate products, supports sales and production results, and contributes to a safe, clean, clutter-free, well-merchandised store. The position follows company policies, standard operating procedures, and applicable legal requirements, while delivering friendly service and completing framing orders accurately and on time. The work takes place in a public retail store. Public areas are climate controlled, while some stock rooms may not be. Some outdoor work may be required when retrieving shopping carts or unloading trucks. The frame shop contains a glass cutter and heat press. Work hours include nights, weekends, and early mornings.

Requirements

  • Basic computer skills.
  • Basic measuring skills.
  • Ability to operate framing equipment and a glass cutter.
  • Regular bending, lifting, carrying, reaching, and stretching.
  • Ability to move throughout the store and remain standing for long periods.
  • Ability to lift heavy boxes and frames and access high shelves using a ladder or similar equipment.

Nice To Haves

  • Retail experience.
  • Experience selling products and/or services to customers.

Responsibilities

  • Follow standard operating procedures, company programs, policies, and standards to comply with applicable laws and requirements.
  • Build customer relationships and create custom framing solutions using Elevated ABC Deliver.
  • Deliver sales and production results.
  • Complete framing orders with a high degree of quality and on time.
  • Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
  • Provide friendly customer service, help customers shop and find products, and maintain a well-merchandised, in-stock store.
  • Support shrink and safety programs.
  • Interact with others respectfully, maintain a positive attitude in difficult situations, promote the organization’s vision and values, and serve as a positive role model.
  • Participate in truck unloading and stocking processes and follow truck standards within budget.
  • Operate the cash register and handle cash according to standards.
  • Acknowledge customers, help locate products, and provide solutions.
  • Assist with omnichannel processes.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer match, depending on position and eligibility.
  • Employee Assistance Program.
  • Medical coverage, depending on position and eligibility.
  • Dental coverage, depending on position and eligibility.
  • Vision coverage, depending on position and eligibility.
  • Telemedicine services.
  • Flexible spending accounts.
  • Commuter benefits.
  • Tuition assistance.
  • Adoption assistance.
  • Voluntary insurance options.
  • Employee discounts.
  • Partner discount programs.
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