framer

Michaels • Novi, MI

4d • Onsite

About The Position

The Framer builds customer relationships by creating memorable custom framing solutions for customers’ art. The role also helps customers shop and find products, maintains a safe, clean, clutter-free and well-merchandised store, and completes framing orders to a high standard and on time. The position supports store sales, production, replenishment, inventory, safety, shrink prevention, checkout and omnichannel processes while following company policies and procedures.

Work takes place in a public retail store. Public areas are climate controlled, while some stock rooms may not be. Work may also take place outdoors when retrieving shopping carts or unloading trucks. The frame shop includes a glass cutter and heat press. Work hours include nights, weekends and early mornings.

Requirements

• Basic computer skills.
• Basic measuring skills.
• Ability to operate framing equipment and a glass cutter.
• Ability to meet the physical requirements of the job, including regular bending, lifting, carrying, reaching and stretching; moving throughout the store; standing for long periods; and lifting heavy boxes and frames and accessing high shelves using a ladder or similar equipment.
• Applicants in the U.S. must satisfy federal, state and local legal requirements of the job.

Nice To Haves

• Retail experience.
• Experience selling products and/or services to customers.

Responsibilities

• Follow Standard Operating Procedures and company programs, policies and standards to comply with applicable laws and requirements.
• Use the personal designer approach and Elevated ABC Deliver to build customer relationships and create custom framing solutions.
• Deliver sales and production results.
• Complete framing orders with a high degree of quality and on time.
• Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
• Provide friendly customer service, help customers locate products and find solutions, and maintain a well-merchandised, in-stock store.
• Support shrink-prevention and safety programs.
• Interact with others in an accepting and respectful manner, remain positive in difficult situations, and promote the organization’s vision and values.
• Participate in truck unloading and stocking processes, following truck standards and completing them within budget.
• Operate the cash register and handle cash according to standards.
• Assist with omnichannel processes.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match, subject to position and eligibility.
• Employee Assistance Program, subject to position and eligibility.
• Medical, dental and vision coverage, subject to position and eligibility.
• Telemedicine services, subject to position and eligibility.
• Flexible spending accounts, subject to position and eligibility.
• Commuter benefits, subject to position and eligibility.
• Tuition assistance, subject to position and eligibility.
• Adoption assistance, subject to position and eligibility.
• Voluntary insurance options, subject to position and eligibility.
• Employee discounts.
• Partner discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed