Framer

Michaels•New Berlin, WI

7d•Onsite

About The Position

The Framer builds customer relationships and creates memorable custom framing solutions for customers’ art. The role also supports customers shopping in the store, maintains a safe, clean, and clutter-free environment, and contributes to sales, production, merchandising, replenishment, and store operations. Framing work must be completed to a high standard of quality and on time. The position operates in a public retail store. Public areas are climate controlled, while some stock rooms may not be; some outdoor work may be required when retrieving carts or unloading trucks. The frame shop contains a glass cutter and heat press. Work hours include nights, weekends, and early mornings. Michaels notes that benefits depend on position and eligibility.

Requirements

Basic computer skills.
Basic measuring skills.
Ability to operate framing equipment and a glass cutter.
Ability to meet the physical requirements of the role, including regular bending, lifting, carrying, reaching, and stretching; moving throughout the store; standing for long periods; lifting heavy boxes and frames; and accessing high shelves using a ladder or similar equipment.
Satisfy applicable federal, state, and local legal requirements for the job if applying in the United States.

Nice To Haves

Retail experience.
Experience selling products and/or services to customers.

Responsibilities

Follow Standard Operating Procedures and company programs, policies, and standards to comply with applicable laws and requirements.
Use the Elevated ABC Deliver approach to build customer relationships and create custom framing solutions.
Deliver sales and production results.
Complete framing orders with a high degree of quality and on time.
Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
Provide friendly customer service, help customers locate products and find what they are looking for, and offer solutions.
Maintain a well-merchandised, in-stock store and a safe, clean, and clutter-free environment.
Support shrink and safety programs.
Interact with others in an accepting and respectful manner, remain positive in difficult situations, promote the organization’s vision and values, and serve as a positive role model.
Participate in truck unloading and stocking, following truck standards and completing the work within budget.
Operate the cash register and handle cash according to standards.
Assist with omnichannel processes.
Perform other duties as assigned.