Framer

Michaels Stores•New Berlin, WI

4d•Onsite

About The Position

The Framer position at the Michaels store in New Berlin, WI, involves building customer relationships by creating memorable framing solutions for their art. The role requires helping customers shop, maintaining a clean and safe store environment, and executing custom framing projects with a high degree of quality and timeliness. The position operates within a retail environment where employees interact with customers, handle merchandise, and support various operational tasks such as stocking, cash handling, and omni-channel processes.

Requirements

Basic computer skills
Basic measuring skills
Ability to operate the framing equipment and glass cutter

Nice To Haves

Retail experience
Experience selling products and/or services to customers

Responsibilities

Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements
Execute Company policies and standards
Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions
Deliver sales and production results
Complete framing orders with a high degree of quality and on time
Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment
Deliver friendly customer service
Help customers shop and find what they are looking for
Provide a well merchandised and in-stock store for the customer to shop
Follow Standard Operating Procedures (SOPs) and Company programs
Support shrink and safety programs
Interact with others in an accepting and respectful manner
Participate in the truck un-load and stocking processes
Operate cash register and execute cash handling to standards
Acknowledge customers, help locate product and provide solutions
Assist with Omni channel processes
Other duties as assigned